The Role of Work Motivation in Mediating Training and Organizational Culture for Improving Employee Performance

Setyo Riyanto, Unang Toto Handiman, Andika Dwi Prasetya


The purpose of this paper is to determine the role of work motivation in mediating training and organizational culture for improving employee performance. Motivation is a way to improve the performance of employees who work at different levels. Employees feel motivated to achieve better performance after being given training. In addition, employees feel motivated by being involved in achieving company goals. This study aims to answer whether work motivation can improve employee performance and whether work motivation has a significant role in mediating training and organizational culture in improving employee performance. This study uses a quantitative approach by surveying to obtain primary data from respondents. Simple random sampling is a technique for taking samples. All employees of the Social Security Administrator in Tangerang City are the research targets. The sample of this study was 98 respondents, in determining the amount using the Slovin formula at the five percent margin of error. Analysis of research data using Smart PLS to test the research hypothesis. The results showed that work motivation could directly improve employee performance. Work motivation plays a significant role in mediating organizational culture to improve employee performance, but not training. More findings are that organizational culture directly affects work motivation, but not for training. Originality/value in this study is that organizational culture has a strong influence in motivating workers and has implications for improving employee performance in State-Owned Enterprises in the field of Social Security Providers.


Keywords: organizational culture, work motivation, training, employee performance.

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